- For genuine products, as per the manufacturer's warranty conditions (on each packet).
- For compatible and remanufactured products, we provide a 1 year warranty.
In addition to the warranty above, we provide free returns for 30 days for any products
If you happen to receive an incorrect item, please let us know as soon as you can (within 14 days of receiving the item). We'll be sure to arrange the correct item to be redelivered, at no additional cost to you.
We unfortunately don't provide refunds for change of mind purchases (including incorrect orders), however we can provide an exchange or a credit note. There is no cost for this outside of a $6 delivery fee (even if you initially qualified for free delivery).
If you have any other questions, please contact us in advance of your order.